Vinted Shoppers Express Frustration About Sizing Modifications

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

This online marketplace has revised its size classifications for women's and children's clothes without notifying every member regarding the update.

Digital Channels Response

Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification versus the original listing because of the remapping.

The platform stated the updated approach better aligns with other platforms.

The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Changes

Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.

Shopper Stories

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Required Changes

Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.

Service Background

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.

Jessica Garrett
Jessica Garrett

Dr. Lena Visser is een communicatiewetenschapper met expertise in signaalverwerking en draadloze netwerken.